Last updated January 24, 2024

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at returns@frappemixers.com.au for next steps

 

Please note, you will be responsible for all return shipping charges. We require that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the time we received your item to process your return or exchange. Refunds may take 7 Business days to appear in your account, depending on your bank. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

For defective or damaged products, please contact us at support@frappemixers.com.au

 

Please Note

     ●     Sale items are FINAL SALE and cannot be returned.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

returns@frappemixers.com.au